Tuesday, May 12
| Reason | ID | Customer and location | Priority | Technician | SLA due | Detail | Actions |
|---|---|---|---|---|---|---|---|
| Overdue | WO-100053Overdue | Cedar Point Mall7200 W Alameda Ave | High | Unassigned | 54m, Breached | Overdue 54m, SLA due 9:30 AM | |
| Overdue | WO-100054Overdue | Harbor Freight Depot5000 Washington St | Medium | Unassigned | 24m, Breached | Overdue 24m, SLA due 10:00 AM | |
| At risk | WO-100055At risk | Grandview Tower7600 E Hampden Ave | Medium | Ethan Cole | 26m, At risk | SLA due in 26m, at 10:50 AM | |
| Unassigned | WO-100066Unassigned | Pinnacle Bank1700 Lincoln St | High | Unassigned | 36m, On track | No technician, scheduled for today | |
| Unassigned | WO-100068Unassigned | Mercy West Medical Center2400 W Alameda Ave | High | Unassigned | 54m, On track | No technician, scheduled for today | |
| Unassigned | WO-100056Unassigned | Metro Transit Hub3801 Peoria St | High | Unassigned | 1h 6m, On track | No technician, scheduled for today | |
| Unassigned | WO-100070Unassigned | Alpine Dental Group2100 S University Blvd | High | Unassigned | 1h 21m, On track | No technician, scheduled for today | |
| Unassigned | WO-100072Unassigned | DataCore Systems4300 Brighton Blvd | High | Unassigned | 1h 36m, On track | No technician, scheduled for today | |
| Unassigned | WO-100058Unassigned | Lakeside Hotel4400 Tennyson St | Medium | Unassigned | 2h 6m, On track | No technician, scheduled for today | |
| Unassigned | WO-100073Unassigned | Sunrise Senior Living4500 E Evans Ave | Medium | Unassigned | 2h 51m, On track | No technician, scheduled for today |
| Technician | Status | Load | Visits | Next visit |
|---|---|---|---|---|
| Rachel Adams | Available, 1h 24m | 0% | 0 of 0 visits | No more visits today |
| Brian Foster | On break, 24m | 11% | 0 of 1 visit | 1:30 PM, Oakwood School |
| Olivia Harris | On site, 50m | 17% | 0 of 1 visit | No more visits today |
| Chris Walker | On site, 33m | 28% | 0 of 2 visits | 1:00 PM, Denver Tech Center |
| Dante Brooks | On site, 1h 48m | 28% | 0 of 2 visits | 11:00 AM, Union Station Retail |
| Marcus Lee | En route, 9m | 30% | 1 of 2 visits | 10:45 AM, Western Logistics |
| Ethan Cole | Available, 4m | 33% | 1 of 2 visits | 10:00 AM, Grandview Tower |
| Sarah Miller | On site, 1h 43m | 44% | 0 of 2 visits | 12:00 PM, Skyline Apartments |